克莱沃

服务-深圳市克莱沃电子有限公司
  Services > Technical Support

Technical Support


Pre-sale Technical Support

Power distribution solution proposal    Provide power distribution product solution based on the design requirements and ideas from customer side.

Technical advisory services   All the proposed PDU design and solutions is strictly based on the technical standards.

One-to-one technical support  The pre-sale technician will provide one-to-one support including the product operation, system integration, information exchange and consulting services.


 

In-sale Technical Support

Product solutions  Provide power distribution product solution based on the design requirements and ideas from customers.

Product specification and drawing  Furnish customer with detail and visible specification and drawing. Customized product can meet the customer’s unique requirements and we can provide installation, structure design and product training free of charge.


 

After-sale Technical Support

Building a complete power distribution system  To improve the work flow and document recordings in order to build a complete power distribution system based on the design requirements and ideas from customer side.

Remote technical support  Remote technical support is available to all the product range in order to ensure the proper use of product

Inspection on regular-basis  Provide inspection services which is on regular basis, product training and technical consultation will be available free to charge as well.

Providing all-around technical support on call 24/7.

Besides the normal service provided by the manufacturer, we provide life-time technical support for all products on call 24/7.

Clever keeps customer updated on the newest product technologies and offer consulting and training for the same.

 


Services Guarantee

Clever lived by its core value of Honesty, Sincerity and integrity.Helping our customer to develop their business through our loyalty to "The Customer First" Standard.  Providing all-around technical support and relative training service to make sure the customers utmost satisfactions is the career we are pursuing all the way.

 


In-site Support Services and Maintenance:Stand-by technician 24 hours in order to offer emergency maintenance for clients.  Technicians will response to the client within 24 hours within Shenzhen city (within 48 hours out of Shenzhen) in principle.  In a distant place, the decision will be made after discussing with clients accordingly.